Without the checks and balances provided by investigative reporting, democracy simply won't survive at any level.
-- Kathryn Waer, San Carlos

Café San Diego

Win the Hearts and Minds to Get Recycled Water

One topic that continues to percolate in both the comments to our forum and in the broader conversation about water concerns the possible use of wastewater, treated to extremely high standards, that would be piped back to San Diego’s water reservoirs. There it would be blended with other freshwater supplies before being ultimately drawn down, treated again, and then distributed throughout the city for potable reuse.

Fair disclosure: My late-father, William H. Bruvold, built an academic career at U.C. Berkeley’s School of Public Health studying the public’s perceptions about reclaimed and recycled water and spent time consulting in San Diego. (For an accessible summary of some of his research on this topic see this paper from the journal Water). By looking at a myriad of surveys my father came to some conclusions. They included:

1) Science matters but isn’t determinative. Information and data about safety only moves some subgroups.

2) Information from TRUSTED sources matters a great deal. In other words, people may not feel comfortable about trying to figure out water issues or distinguishing between the effectiveness of various ways of treating water to tertiary standards but do take cues on this issue from sources which they have trusted in the past. If trusted sources say it is safe people will become much more accepting.

3) Acceptance of potable uses usually followed use of reclaimed water for non-potable purposes.

4) (A finding that is my favorite) People’s perceptions about the taste of their water is inversely correlated to their level of acceptance of reclaimed/recycled water. When people say their tap water tastes "bad" people are more reluctant to accept reclaimed and recycled water.

These findings point a ways forward and offer some important guides to advocates.

  • Stop making it an either/or proposition in respect to reclaimed and recycled water.

    The reality is that MANY parts of the city have limited/no experience with reclaimed water (for a map of the current areas served by reclaimed water click here. It shouldn’t be surprising that the politicians that were the MOST vocal (and successful) in opposing the last major push for non-potable reuse from areas where there was no experience with reclaimed water. A glance at the map suggests that advocates for recycled water had better be careful and hope that when this proposal actually "gets legs" sleeping giants don’t awaken, egged on by politicians who decide to ride the tiger by using the inflammatory rhetoric of toilet-to-tap.

    My father might say "good luck with that." I would love to know where one of those politicians, Howard Wayne, now sits on the issue as he contemplates a City Council run. Advocates should start thinking about how to bring reclaimed water south of SR 52 in a cost effective way. Absent that, their chances of success are a great deal lower.

  • Trusted sources matter. advocates need to continue to talk to them.

    Proponents of recycled water have a pretty steep barrier right now. The mayor of the largest city and the editorial page of the major metro daily newspaper are strongly opposed to recycled water.

    Other opinion leaders have been much more accepting but advocates need to understand that dynamic and continue to recruit AND PROMOTE individuals of prominence and trust that will endorse the indirect potable re-use of highly treated water. The mayor of San Diego, perhaps the next one, needs to be a cheerleader because, at least for the foreseeable future, he or she has by far the biggest loudspeaker.

  • Stop trying to blind them with science.

    People trust scientists. But they also trust celebrities, sports figures, and others. Go out and recruit a bunch of Chargers and Padres to start drinking the Orange County water which is augmented from re-purified sources. Get a panel of local doctors to endorse (and drink) recycled water.

    Put some water in a bottle from Orange County (which injects treated waste water into the ground for later reuse) throw a big prominent label on it and have your supporters at the city council drink it and put in on the dais during meetings and the podium during interviews. Given the different levels of acceptance of the water by gender, go out and recruit some prominent women in the community to endorse reuse as safe and an effective way of augmenting supply.

The science, economics, and environmental findings on recycled water are very compelling. We already drink water from the lower Colorado River which has been "used" by scores of communities upstream. The technology to do this is proven safe and effective. Bogymen like trace pharmaceuticals in the supply are almost akin to debates in the 1950s about communism and fluoride.

However — and thank goodness — we live in a democracy and not in some despotic kingdom ruled by technocrats. The science is secondary to public opinion. PEOPLE are going to decide this issue and ultimately it is going to be a battle for their hearts (and taste buds) as much as it is going to be over their minds.

SCOTT LEWIS

Posted in Cafesandiego on Thursday, October 29, 2009 12:00 am. Updated: 7:03 am. icon Comments (0)

Technology Help

The question from the moderator:

What kinds of things could help aid water users with a switch to a tiered pricing system?

Devices and technology could certainly be deployed to help water users track their consumption during the month on a real time basis. If such devices do not currently exist, it is well within our capabilities to develop them. Water usage could then be tracked as cell phone users track their "minutes." The cost of such devices would be a one-time investment and could be amortized over time, with some sharing of costs by households, businesses, and the water authority.

Until such devices are installed, households and businesses could use their existing bills as a guideline and scale back their consumption to avoid the higher tier levels and related price points.

— LYNN REASER

Posted in Cafesandiego on Thursday, October 29, 2009 12:00 am. Updated: 7:06 am. icon Comments (0)

The Problems with Irvine Ranch's Celebrated Water Prices

I have very mixed thoughts on the Irvine Ranch Water District's household water budget scheme for pricing water that some have pointed to as a model for what San Diego should do.

First, the good points of this scheme:

  • It is a major improvement on what San Diego is currently doing.
  • It has the appearance of being fair and rational.
  • The water budget concept gives households some idea of what is a reasonable amount of water for them to use is and the pricing structure is geared toward this concept.
  • The first block of water is priced much lower at about 1/3 of what San Diego is currently charging. It is a much more sharply tiered system than San Diego has and hence encourages conservation.
  • The scheme is not that hard to administratively implement in spite of comments to the contrary by San Diego officials.

Now the bad:

  • The monthly base fixed fee ($7.75) per household is too high but is much better than San Diego's monthly current base fee of over $17.
  • The tiered structure has five blocks which is still not quite enough.
  • The price jumps of the last two blocks are too steep: The next to last block doubles the price and the final block doubles that one.
  • The "labels" on these last two blocks (excessive and wasteful) are a bit Big Brotherish and you need some households to use more water at high prices to keep the cost down for the larger number of households who do conserve.
  • By basing a large part of the allocation on yard size, the Irvine Ranch is effectively subsidizing fairly heavy water use by single family detached homes at the expense of apartment and condo dwellers.
  • Long term, the Irvine Ranch Water District scheme will slow down a transition toward drought resistant landscaping relative to what a per what a per dwelling unit or per person (implemented via number of bedrooms) scheme would achieve.
  • Larger water budgets are given to households in hotter areas which effectively subsidizes development in such areas. There is a variance procedure that is administratively complicated. It allows households to receive more water if (a) more people are documented in legally acceptable ways as living at the dwelling unit than the standard formula assumes, (b) it is documented that the house has larger amounts of vegetation than was assumed by the standard formula, (c) if medical conditions require more water (but I am not sure exactly how this would come into play), (d) being a licensed day care facility and (e) even for filling swimming pools.

— RICHARD CARSON

Posted in Cafesandiego on Thursday, October 29, 2009 12:00 am. Updated: 7:07 am. icon Comments (0)

What About Renters?

Respondent Catherine writes:

Any discussion of water pricing structures designed to change individual behavior has to look at the implications for rentals. I never see our water bill so I have no idea how much water I use or how I stack up against the average. All I know is that I’m careful about my water usage because I care about conservation. But I can’t judge how I’m doing without seeing the bill. I could be one of the worst in the neighborhood and think I’m a great some conservationist because I am one in my head.

I would guess that a lot of renters are in a similar position. We have a lot of rentals in San Diego and quite a few dilapidated rental homes with absentee landlords who do little to maintain their properties. With that, you get leaky faucets and poorly maintained, outdated irrigation systems that spill water all over the sidewalk.

If the property owner doesn’t feel the pain of wasting so much water through negligent property ownership, and the tenant has no way to measure water consumption or never feels the effects because he/she doesn’t pay the bill, it’s going to be difficult to reduce consumption.

Respondent raises valid point about rental units. Some renters of homes and apartments pay their own water bills, but in other cases, the owner pays. In cases where the rent paid includes water, individuals conserving water are often subsidizing heavier water users as the landlord may base rents mainly on the size or amenities of the unit. A major cause of this problem is the lack of water meters on individual units.

The major solution to this issue involves the installation of water meters for individual units for apartment and condominium complexes. The cost of meter installation could be subsidized by some of the water revenues devoted to conservation. Whereas this might not be feasible for some older units, where a common water heater is shared, this approach would certainly enhance the move to a more efficient use of water.

— LYNN REASER

Posted in Cafesandiego on Wednesday, October 28, 2009 12:00 am. Updated: 7:02 am. icon Comments (0)

The Cost of Learning How to Change

One thing that economics helps us understand is that the cost of information matters. Consumers, on the whole, balance the costs of collecting and processing data against the savings they can achieve by acting on information they obtain. When savings are relatively small (as even in the most aggressive of scenarios would be the result of water conservation) information costs better be low.

If not, then many will throw up their hands in frustration.

Thinking about information costs helps bring into focus just how far we will still need to go before to maximize the potential for pricing to drive greater conservation.

1) Water meters need to be easier to read and understand.

Most readers probably have, at best, a vague understanding about the location of their water meter. In most instances, if you want to read it get ready to hunt for a flathead screwdriver, open up a heavy covering, wipe off the mud and grime while kneeling on the ground.

Most will find that they need to do at least a couple of mathematical calculations to figure how much water they have used since they got their last bill. Given these costs, I would bet that only a small number of consumers are going to frequently try to obtain and process information about how their level of consumption is being impacted by changes in behavior. They might look at the meter to try to figure out if their sprinkler system is leaking but not to find out how much they are conserving by not shaving in the shower.

2) Bills are not easy to understand

Ideally consumers would get a bill that clearly lays out the incremental unit cost in water so they could clearly understand how much they are paying for each incremental unit of water.

Fat chance.

My bill is relatively simple (we live just outside the city of San Diego). We get useful information about how our water consumption has changed from the previous billing cycle and how it compares to our use a year ago. Yet my bill is chalk full of confusing information which doesn’t really help me understand how much I would (or would not) save if we cut back.

The city of San Diego’s water bill makes the cost of obtaining information of value much harder.

3) Most consumers don’t have good information/experience in how to cut back on use.

I did an experiment last night. It takes our family members, on average, about 2 minutes to brush our teeth and our bathroom faucet puts out about 1.25 gallons a minute.

So by turning off the faucet in the a.m. and p.m. while we brush, our family is saving 300 gallons a month. But if we cut back our landscape irrigation by just 15 seconds for each station we save nearly twice that amount.

But figuring this out took close to 25 minutes, a calculator, and reading little tiny print on my sprinkler heads. I am sure better minds than mine could have done it faster. For this landscape-engineered challenged homeowner, however, the "information cost" of such an exercise was missing a new episode of the Daily Show.

Call me a barbarian but that is a sacrifice I am not prepared to make on a regular basis.

Aligning meters and bills in a way that helps consumers (as opposed to plumbers and meter readers) will be expensive and take time.

It is going to be an incremental effort as new meters and updated bill systems are deployed. However, if we want to use price to drive down consumption that has to be the goal so that it is relatively costless for people to know how much money they can save by taking specific actions. Economics helps us understand that incentives matter … but also helps us understand that this is only true if consumers have access to relatively cheap information on which to act.

— ERIK BRUVOLD

Posted in Cafesandiego on Wednesday, October 28, 2009 12:00 am. Updated: 7:02 am. icon Comments (0)

Adjusting to a Tiered Pricing Structure

Over the long run tiered pricing with increasing prices encourages conservation by:

  • (a) altering water use behavior
  • (b) changing indoor appliances (e.g., low-flush toilets)
  • (c) changing outdoor technologies (e.g., drip irrigation), and
  • (d) switching to outdoor landscaping that requires less water.

What many households fear is that they have little knowledge about the factors that influence their water use and that as such they might be pushed into a tier where their water bills explode. The way to avoid this is to put in a pricing system with a fairly large number of tiers so that price increases gradually with the amount of water consumed.

Note that this is the opposite of what some proposed pricing structures do that have very large almost draconian price jumps for the last block of water. It is important to phase in the new rate structure over the course of several months so that households can get feedback on their water usage.

During this phase-in period it is important to give households information about their water usage. Some of this can be done by redesigning water bills to make them more user friendly.

There is also research that shows that giving households information about how much water households with similar characteristics are using can serve a valuable function. Methods exist that could give households high frequency feedback on their water usage via email or automated phone calls, including issuing warnings when water consumption was close to passing specific levels.

These smart meter methods are currently being implemented by electric utilities including San Diego Gas & Electric but they are generally viewed as not cost-effective with respect to water; in large part because the cost of water does not spike on hot days like electricity does.

— RICHARD CARSON

Posted in Cafesandiego on Wednesday, October 28, 2009 12:00 am. Updated: 7:06 am. icon Comments (0)

The Case Against a High Household Base Fee

Several readers have raised issues both pro and con concerning San Diego’s base water fee for households. It is good to get a few facts on the table. San Diego’s water rates table shows a base fee of $35.18 bi-monthly or $17.59 per month.

For a household using roughly 150 gallons of water a day, which is substantially more than many two-person households living in an apartment or condo would use, their water bill in San Diego would be $17.87 for the water used plus $17.59 for the base fee which is $35.46. Thus roughly half of the water bill is for the fixed base fee. For a single person living alone, the base fee can easily be 75 percent of the water bill.

Let’s compare this to the practice in Phoenix, another city in the desert roughly San Diego’s size. (Phoenix water rates can be found here.) Phoenix’s base charge is $4.64 per month and this charge also includes roughly 150 gallons a day. Ignoring the "base" amount of water included, San Diego’s base fee is almost four times higher than that charged by Phoenix. Including the base water allocation, the comparison is even less favorable; San Diego is charging households using reasonably low amounts of water almost eight times more than Phoenix.

It is hard to justify San Diego’s large base charge on equity grounds, as the policy is highly regressive from an income perspective. It is also hard to justify in terms of encouraging water conservation as the larger the base fee the smaller the variable cost associated with using more water.

The reason for the large base fee is that the city of San Diego has large fixed costs associated with running the water system and any industry with large fixed costs would like to be able to effortlessly recover those costs. But this is true of many industries.

Can you imagine oil companies charging a large fixed fee before you filled your tank with the first gallon of gasoline? The answer of course is no, even though they have lots of pumping stations and pipelines that have to be paid for before that first gallon of gasoline reaches an automobile. Oil companies charge a high enough price for their product to be able to cover both their fixed and variable costs. To be able to do this effectively, a water agency needs to know a lot more about how sensitive water demand is to the pricing scheme used and this is something that many water agencies, including San Diego, have made little effort to learn. Part of this is understandable, the political process gets involved in setting water rates and any thought of running the water system like a business goes out the window.

San Diego, though, will never successfully make the transition onto a long term sustainable path with respect to making sure its water supply and water demand balance without a wholesale restructuring of its current system of water rates. In the long run, San Diego’s economic prospects will be enhanced by the City being known as a reliable supplier of water with the cost structure aimed at encouraging conservation, particularly since the cost of obtaining additional water is high. It would also be desirable for the city to be known for having an equitable distribution of those costs across different types of households and businesses.

— RICHARD CARSON

Posted in Cafesandiego on Wednesday, October 28, 2009 12:00 am. Updated: 7:08 am. icon Comments (0)

The Game of Pricing Water in San Diego: What Is This?

Question by the Moderator

What kinds of things could help aid water users with a switch to a tiered pricing system?

Well, this is a panel discussion. Except you don't have to go anywhere to see it and you don't have to write your question on a note card and give it to someone to give to the moderator.

Send it to me (scott.lewis@voiceofsandiego.org). Or comment and ask the panelists directly.

Nothing is more important to San Diego than its water supply. We import the vast majority of this precious resource from hundreds of miles away through a system of rivers, pumps, canals and reservoirs. Along those routes, more and more people are building homes and businesses and challenging our rights to bring so much water in from so far away.

The city of San Diego is right now discussing how it should charge consumers for water. Officials have had trouble explaining why they can't — or don't want to — implement a tiered-rate structure that rewards conservation and forces major consumers of water to pay for it. As reporter Rob Davis deadpanned the other day: "Someone at City Hall must really like San Diego's existing water rate structure."

Davis has done some excellent work chronicling the city's struggles with this policy. But how should we price water?

I'm not going to tell you. But, along with the Equinox Center, we've brought together three experts to try to answer that question. And to help, Equinox has produced this excellent primer to help provide a basis for both how we price water, what we should be aiming for when setting a rate structure, and what other entities have done successfully.

So here's how it works. Here are the panelists: Richard Carson, a professor and former chairman of the economics department at UCSD. His introductory "remarks" are here. You'll want to read them because he flat out declares that there is no water shortage.

Lynn Reaser is the chief economist at Point Loma Nazarene University. Her first piece is here. "Economics 101 teaches that a good priced too low encourages wasteful consumption and inadequate investment in infrastructure. Water has clearly been priced this way."

Our third panelist is Erik Bruvold, the president of the National University System Institute for Policy Research. His introduction is here. To him, it's frustrating: "… the reluctance of the city of San Diego to move toward such a pricing scheme is, to be blunt, inexplicable."

Please feel free to comment underneath their posts. Each day, I'll send them questions culled from my own observations and yours. And we'll post the responses as often and as soon as we can. Try to keep the discussion civil.

SCOTT LEWIS

Posted in Cafesandiego on Wednesday, October 28, 2009 12:00 am. Updated: 7:08 am. icon Comments (0)

Reaser: The Problem with Higher Water Rates

Professor Carson made quite a statement in his opening remarks with the point that there is no water shortage in San Diego — it’s just that we will have to pay more to get water and we’ll have to plan and collect for that.

So let’s delve into the moderator's question, which Carson's post provoked:

Are we dealing with an ever-more scarce resource that we’ll have to conserve to ensure there is enough for vital business and health needs? Or are we dealing with an ever more valuable resource that we’ll simply have to pay more to import or create?

This question asks: Is the supply of water fixed from the point of view of San Diego businesses and residents? Our willingness to pay a higher price might allow us to import or capture a larger portion of water from Northern California or the Colorado River, but that will depend on the decision makers in charge of their sources.

Higher water prices might also encourage new sources of water (e.g., desalinization or enhanced usage of "gray water.") A reduction in water usage, involving conservation, greater efficiencies, and adaptation of living styles and business models, will have to be a large part of the solution.

Now for some other questions from voiceofsandiego.org users:

Stephen Waits wrote

"All three of your panelists are spot on. Economics solves this problem. Forget regulation, which is expensive (and near impossible!) to enforce. Raise the price of water and less is consumed. That is just plain common sense. One thing is clear, any sort of "base charge" should be eliminated. Water users should pay for what they use, nothing more, nothing less. The real question is how to raise prices. I prefer a flat rate; however, I understand the draw of a tiered rate. A flat rate that's too high may make water seem expensive for low-income people. One that's too low won't discourage conservation from the biggest users. A tiered structure attempts to solve this dichotomy by artificially lowering the rate for the smallest users (i.e. low-income) and artificially raising the rate for the biggest users (hotels, office buildings, etc.). It sounds great, but is unfair!!!"

Your point about preferring a flat rate is well taken. The problem of low-income households could be addressed by granting them special subsidies. The bigger problem relates to individuals or businesses who had originally invested with the belief that water would continue to be priced at low rates. Granting them an amount of "base water usage" qualifying for a standard price with higher rates applying to large usages would ease some of the potential economic hardship and support adjustments over time.

Ian Trowbridge wrote:

"No-one has addressed the issue of commercial users versus household use and the politicization of water rates. The hospitality issue, hotels and restaurants, are major water users and use their political heft to ensure they have the cheapest water available even at the expense of individual water users. The biotechnology industry needs access to high quality water in substantial amounts. Finally, the companies producing purified products from seaweed use obscene amounts of water and certainly in the past have used their political power to obtain equally obscene cheap water. Maybe I am wrong about this and if so please set me straight."

Lobbying efforts should definitely not be a factor in determining water rates. Commercial usage actually accounts for a relatively small amount of total water consumption in San Diego County. In 2008, commercial businesses accounted for 17 percent of the county’s total water usage. Households accounted for 59% of the total, with residential landscaping consuming nearly a third of the County’s water supply last year.

George wrote:

When water agency operating expenses are drawn from water used fees, the agency has an inherent conflict-of-interest as a consequence. That's why some water districts face operating expense problems when people conserve their water use. A base charge that goes towards operating expenses provides more transparency for the consumer—they know exactly what the cost of the water itself is, and they see the operating costs separately. That's how the city of San Diego operates.

Many companies have faced this problem. The first approach should be a major effort to improve productivity and lower costs at the water agency.

Joel Price wrote:

As a residential 2 person household who has made a point to conserve, I'm frustrated. When I look back on my bill and it says I used 20 percent less than last year and my payment is 100% higher than that previous year. I can't help to think the system is flawed. Using the same reasoning that "economics solves this problem" why can't people who conserve receive breaks, credits or incentives? Should it go both ways?

This same problem has affected other commodities. For example, although many people cut back on energy (use of air conditioning, heating, and driving), many still saw their total spending on energy rise when the price of oil skyrocketed. Clearly, though, individuals who conserved more and adapted their energy consumption saw smaller increases in their total energy bills than others. To minimize the adverse impact on households, a phasing-in of higher water rates would be preferable.

— LYNN REASER

Posted in Cafesandiego on Tuesday, October 27, 2009 12:00 am. Updated: 7:02 am. icon Comments (0)

The Game of Pricing Water in San Diego: What Is This?

Question by the Moderator

Is water a scarce resource we'll have to ration? Or is it just going to be more valuable?

Well, this is a panel discussion. Except you don't have to go anywhere to see it and you don't have to write your question on a note card and give it to someone to give to the moderator.

Send it to me (scott.lewis@voiceofsandiego.org). Or comment and ask the panelists directly.

Nothing is more important to San Diego than its water supply. We import the vast majority of this precious resource from hundreds of miles away through a system of rivers, pumps, canals and reservoirs. Along those routes, more and more people are building homes and businesses and challenging our rights to bring so much water in from so far away.

The city of San Diego is right now discussing how it should charge consumers for water. Officials have had trouble explaining why they can't — or don't want to — implement a tiered-rate structure that rewards conservation and forces major consumers of water to pay for it. As reporter Rob Davis deadpanned the other day: "Someone at City Hall must really like San Diego's existing water rate structure."

Davis has done some excellent work chronicling the city's struggles with this policy. But how should we price water?

I'm not going to tell you. But, along with the Equinox Center, we've brought together three experts to try to answer that question. And to help, Equinox has produced this excellent primer to help provide a basis for both how we price water, what we should be aiming for when setting a rate structure, and what other entities have done successfully.

So here's how it works. Here are the panelists: Richard Carson, a professor and former chairman of the economics department at UCSD. His introductory "remarks" are here. You'll want to read them because he flat out declares that there is no water shortage.

Lynn Reaser is the chief economist at Point Loma Nazarene University. Her first piece is here. "Economics 101 teaches that a good priced too low encourages wasteful consumption and inadequate investment in infrastructure. Water has clearly been priced this way."

Our third panelist is Erik Bruvold, the president of the National University System Institute for Policy Research. His introduction is here. To him, it's frustrating: "… the reluctance of the city of San Diego to move toward such a pricing scheme is, to be blunt, inexplicable."

Please feel free to comment underneath their posts. Each day, I'll send them questions culled from my own observations and yours. And we'll post the responses as often and as soon as we can. Try to keep the discussion civil.

SCOTT LEWIS

Posted in Cafesandiego on Tuesday, October 27, 2009 12:00 am. Updated: 7:04 am. icon Comments (0)

Behind the Counter

Café San Diego is a blog hosted by different San Diego personalities on different days. If you're interested in having a discussion with our readers, e-mail sam.hodgson@voiceofsandiego.org and set up a day.


Win the Hearts and Minds to Get Recycled Water

One topic that continues to percolate in both the comments to our forum and in the broader conversation about water concerns the possible use of wastewater, treated to extremely high standards, that would be piped back to San Diego’s water reservoirs. There it would be blended with other freshwater supplies before being ultimately drawn down, treated again, and then distributed throughout the city for potable reuse.

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