The program got under way this month as the new fiscal year began, and its first order of business was improving access for non-English speakers.
Residents can now file complaints against landlords for unsafe housing in their native language. The city has added a translation function to its web page for its Code Enforcement department, which enforces state and city housing rules.
Ariana Gallegos is a City Heights-based housing counselor with the San Diego Tenants Association and said
The change may sound small, said Ariana Gallegos, a City Heights-based housing counselor with the San Diego Tenants Association, but three-quarters of her clients don’t speak English.
“It’s a good step. It’s a move forward,” said Gallegos, who gets between 40 and 80 calls a month for help with housing problems. “Yet, we still have to provide the tenants with some sort of guidance. We still need to monitor how this is going to be working.”