When storms or wildfires hit San Diego, the message from politicians and TV announcers is clear: Call 2-1-1 San Diego for help.
But the nonprofit best known for disaster response has a broader mission. Whereas calling 911 connects callers with emergency workers, 2-1-1 connects callers with social service agencies that address homelessness, poverty, health issues and countless other needs.
The nonprofit’s growth has exploded over the last decade, and it’s now looking to expand its reach even further.
2-1-1 San Diego holds a slew of county, state and local contracts, including with other nonprofits, to aid 1,200 callers a day with everything from CalFresh food stamp applications to referrals to health care or veterans’ groups.